{"id":5786,"date":"2025-12-01T14:14:31","date_gmt":"2025-12-01T11:14:31","guid":{"rendered":"https:\/\/track.com.tr\/servis-saglayicilar-icin-dijital-olgunluk-anketi\/"},"modified":"2026-04-30T10:17:28","modified_gmt":"2026-04-30T07:17:28","slug":"servis-saglayicilar-icin-dijital-olgunluk-anketi","status":"publish","type":"page","link":"https:\/\/track.com.tr\/en\/digital-maturity-survey-for-service-providers\/","title":{"rendered":"Digital Maturity Survey for Service Providers"},"content":{"rendered":"\n<p class=\"has-light-black-color has-text-color has-link-color wp-elements-f6369e4eede4b746ce559aa0d501cf27\">One of the most important steps in a company\u2019s digital transformation journey is the objective evaluation of its current processes.<br>This survey has been designed to analyze the level of digitalization within your organization\u2019s business processes and to identify opportunities for improvement.<\/p>\n\n\n\n<p class=\"has-light-black-color has-text-color has-link-color wp-elements-0630aa33b05c1fc4cf13e0f2a62b125a\">After completing the survey, a Digital Maturity Assessment Report tailored to your industry will be shared with you based on your responses.<br>With this report, you will be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-light-black-color has-text-color has-link-color wp-elements-e93562c25fa6132cd93731e61657f363\">View the overall status of your current digital processes<\/li>\n\n\n\n<li class=\"has-light-black-color has-text-color has-link-color wp-elements-b5a506b6d64b3db3ba06160546ae6bae\">Identify areas with potential for improvement<\/li>\n\n\n\n<li class=\"has-light-black-color has-text-color has-link-color wp-elements-f03bcbafe352adc559fb8213165be4b2\">Evaluate opportunities to increase your operational efficiency<\/li>\n<\/ul>\n\n\n\n<p class=\"has-light-black-color has-text-color has-link-color wp-elements-e0d14fb8b1ecf2a1fb654d7b21547b0f\">The information you provide will be used solely for this assessment and reporting process.<\/p>\n\n\n\n<p class=\"has-light-black-color has-text-color has-link-color wp-elements-42145471ca8883e2f18da3ef02e6d842\">Estimated time to complete the survey: approximately 2 minutes.<\/p>\n\n\n<style id=\"wpforms-css-vars-5787-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2\">\n\t\t\t\t#wpforms-5787.wpforms-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2 wpforms-render-modern\" id=\"wpforms-5787\"><form id=\"wpforms-form-5787\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"5787\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/5786\" data-token=\"d611e7b24b15b75587786b1b32ddab9a\" data-token-time=\"1778066874\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-5787-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_2\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-5787-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-5787-field_2-error\" required><\/div><div id=\"wpforms-5787-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_3\">E-mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-5787-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" spellcheck=\"false\" aria-errormessage=\"wpforms-5787-field_3-error\" required><\/div><div id=\"wpforms-5787-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_4\">Company Name<\/label><input type=\"text\" id=\"wpforms-5787-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-5787-field_4-error\" aria-describedby=\"wpforms-5787-field_4-description\" ><div id=\"wpforms-5787-field_4-description\" class=\"wpforms-field-description\">This survey measures your company&#8217;s capabilities in managing Customer Relationships, Recurring Revenue Models, and Service Contracts. (Scoring for Response Options: 1 = Never\/Manual, 5 = Fully\/Integrated)<\/div><\/div><div id=\"wpforms-5787-field_6-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_6\">Section A: Resource, Project, and Contract Management <\/label><textarea id=\"wpforms-5787-field_6\" class=\"wpforms-field-small\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-5787-field_6-error\" aria-describedby=\"wpforms-5787-field_6-description\" ><\/textarea><div id=\"wpforms-5787-field_6-description\" class=\"wpforms-field-description\">This section measures the planning of human resources required for service delivery and the associated financial controls.<\/div><\/div><div id=\"wpforms-5787-field_5-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"5\"><fieldset><legend class=\"wpforms-field-label\">A1. Is Resource Planning (personnel assignment) performed automatically, taking into account employees&#039; current competencies, certifications, and project workload? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_5\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_1\" name=\"wpforms[fields][5]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_5_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_2\" name=\"wpforms[fields][5]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_5_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_3\" name=\"wpforms[fields][5]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_5_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_4\" name=\"wpforms[fields][5]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_5_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_5\" name=\"wpforms[fields][5]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_5_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_7-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"7\"><fieldset><legend class=\"wpforms-field-label\">A2. Are project\/contract labor costs compared against the budget to track real time profit\/loss status and variances instantaneously? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_7\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_1\" name=\"wpforms[fields][7]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_7_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_2\" name=\"wpforms[fields][7]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_7_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_3\" name=\"wpforms[fields][7]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_7_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_4\" name=\"wpforms[fields][7]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_7_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_5\" name=\"wpforms[fields][7]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_7_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_5\">5<\/label><\/li><\/ul><\/fieldset><\/div>\t\t<div id=\"wpforms-5787-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-5787-field_1\" >inventory license and<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-5787-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-5787-field_8-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"8\"><fieldset><legend class=\"wpforms-field-label\">A3. Are customer contract renewal dates, price escalations, and discount conditions managed within a centralized system, and are automated alerts provided? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_1\" name=\"wpforms[fields][8]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_8_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_2\" name=\"wpforms[fields][8]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_8_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_3\" name=\"wpforms[fields][8]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_8_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_4\" name=\"wpforms[fields][8]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_8_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_5\" name=\"wpforms[fields][8]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_8_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_9-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">A4. Is revenue generated from project and service contracts automatically recognized in the Accounting (Finance) system according to the correct timing and method (e.g., IFRS 15)? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_1\" name=\"wpforms[fields][9]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_2\" name=\"wpforms[fields][9]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_9_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_3\" name=\"wpforms[fields][9]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_9_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_4\" name=\"wpforms[fields][9]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_9_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_5\" name=\"wpforms[fields][9]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_9_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_10-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"10\"><fieldset><legend class=\"wpforms-field-label\">A5. During the quoting\/bidding phase, can the estimated costs and availability of the resources to be assigned to the project be viewed in real-time? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_10\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_1\" name=\"wpforms[fields][10]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_10_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_2\" name=\"wpforms[fields][10]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_10_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_3\" name=\"wpforms[fields][10]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_10_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_4\" name=\"wpforms[fields][10]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_10_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_5\" name=\"wpforms[fields][10]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_10_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_11-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_11\">Section B: Service Delivery and SLA Monitoring<\/label><textarea id=\"wpforms-5787-field_11\" class=\"wpforms-field-small\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-5787-field_11-error\" aria-describedby=\"wpforms-5787-field_11-description\" ><\/textarea><div id=\"wpforms-5787-field_11-description\" class=\"wpforms-field-description\">This section measures service quality, compliance with Service Level Agreements (SLAs), and process efficiency.<\/div><\/div><div id=\"wpforms-5787-field_12-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"12\"><fieldset><legend class=\"wpforms-field-label\">B1. Is the SLA (Resolution Time) performance for all customer requests (Helpdesk, Incident Reports) automatically measured and reported? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_1\" name=\"wpforms[fields][12]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_12_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_2\" name=\"wpforms[fields][12]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_12_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_3\" name=\"wpforms[fields][12]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_12_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_4\" name=\"wpforms[fields][12]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_12_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_5\" name=\"wpforms[fields][12]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_12_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_13-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"13\"><fieldset><legend class=\"wpforms-field-label\">B2. Can field technicians or consultants start and complete work orders on their mobile devices at the service location (on-site) and obtain digital customer approval? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_13\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_1\" name=\"wpforms[fields][13]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_13_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_2\" name=\"wpforms[fields][13]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_13_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_3\" name=\"wpforms[fields][13]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_13_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_4\" name=\"wpforms[fields][13]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_13_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_5\" name=\"wpforms[fields][13]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_13_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_14-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"14\"><fieldset><legend class=\"wpforms-field-label\">B3. For recurring services (e.g., monthly maintenance, license renewals), is billing executed automatically based on defined periods and conditions? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_14\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_1\" name=\"wpforms[fields][14]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_14_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_2\" name=\"wpforms[fields][14]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_14_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_3\" name=\"wpforms[fields][14]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_14_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_4\" name=\"wpforms[fields][14]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_14_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_5\" name=\"wpforms[fields][14]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_14_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_15-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"15\"><fieldset><legend class=\"wpforms-field-label\">B4. Is the transition of a service from one phase to another, or its final closure, enforced by the system only after all necessary quality and documentation checks are completed? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_15\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_1\" name=\"wpforms[fields][15]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_15_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_2\" name=\"wpforms[fields][15]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_15_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_3\" name=\"wpforms[fields][15]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_15_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_4\" name=\"wpforms[fields][15]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_15_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_5\" name=\"wpforms[fields][15]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_15_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_16-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"16\"><fieldset><legend class=\"wpforms-field-label\">B5. Are customer complaints and service satisfaction data automatically linked to the specific project\/contract record where the service was provided? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_16\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_1\" name=\"wpforms[fields][16]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_16_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_2\" name=\"wpforms[fields][16]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_16_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_3\" name=\"wpforms[fields][16]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_16_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_4\" name=\"wpforms[fields][16]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_16_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_5\" name=\"wpforms[fields][16]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_16_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_17-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_17\">Section C: Asset\/Equipment and Financial Asset Management<\/label><textarea id=\"wpforms-5787-field_17\" class=\"wpforms-field-small\" name=\"wpforms[fields][17]\" aria-errormessage=\"wpforms-5787-field_17-error\" aria-describedby=\"wpforms-5787-field_17-description\" ><\/textarea><div id=\"wpforms-5787-field_17-description\" class=\"wpforms-field-description\">This section measures the management of equipment tied to the services provided and the administration of post-service processes.<\/div><\/div><div id=\"wpforms-5787-field_18-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"18\"><fieldset><legend class=\"wpforms-field-label\">C1. Is the inventory and history of equipment (hardware, servers, software licenses) belonging to the customer or used for the service tracked in a centralized system? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_18\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_1\" name=\"wpforms[fields][18]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_18_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_2\" name=\"wpforms[fields][18]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_18_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_3\" name=\"wpforms[fields][18]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_18_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_4\" name=\"wpforms[fields][18]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_18_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_5\" name=\"wpforms[fields][18]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_18_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_19-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"19\"><fieldset><legend class=\"wpforms-field-label\">C2. Can field technicians view the stock status of spare parts or licenses used for service operations in real-time via mobile devices? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_19\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_1\" name=\"wpforms[fields][19]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_19_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_2\" name=\"wpforms[fields][19]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_19_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_3\" name=\"wpforms[fields][19]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_19_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_4\" name=\"wpforms[fields][19]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_19_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_5\" name=\"wpforms[fields][19]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_19_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_20-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"20\"><fieldset><legend class=\"wpforms-field-label\">C3. Are the processes for decommissioning and disposing of assets (hardware\/equipment) that have reached the end of their contract or have malfunctioned managed within the system? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_20\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_1\" name=\"wpforms[fields][20]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_20_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_2\" name=\"wpforms[fields][20]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_20_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_3\" name=\"wpforms[fields][20]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_20_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_4\" name=\"wpforms[fields][20]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_20_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_5\" name=\"wpforms[fields][20]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_20_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_21-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"21\"><fieldset><legend class=\"wpforms-field-label\">C5. Are employees&#039; travel expenses integrated into the system on a project\/contract and task basis through automated approval processes? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_21\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_1\" name=\"wpforms[fields][21]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_21_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_2\" name=\"wpforms[fields][21]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_21_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_3\" name=\"wpforms[fields][21]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_21_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_4\" name=\"wpforms[fields][21]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_21_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_5\" name=\"wpforms[fields][21]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_21_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_22-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"22\"><fieldset><legend class=\"wpforms-field-label\">C5. Are the legal labeling, ingredients, and allergen information of your products automatically managed and controlled according to the regulations of the exporting country? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_22\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_1\" name=\"wpforms[fields][22]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_22_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_2\" name=\"wpforms[fields][22]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_22_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_3\" name=\"wpforms[fields][22]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_22_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_4\" name=\"wpforms[fields][22]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_22_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_5\" name=\"wpforms[fields][22]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_22_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-5787-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-5787-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-5787-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"5787\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-5787\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Create the summary report\" aria-live=\"assertive\" value=\"wpforms-submit\">Create the summary report<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/track.com.tr\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>One of the most important steps in a company\u2019s digital transformation journey is the objective evaluation of its current processes.This survey has been designed to analyze the level of digitalization within your organization\u2019s business processes and to identify opportunities for improvement. After completing the survey, a Digital Maturity Assessment Report tailored to your industry will<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-5786","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/comments?post=5786"}],"version-history":[{"count":2,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\/revisions"}],"predecessor-version":[{"id":6145,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\/revisions\/6145"}],"wp:attachment":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/media?parent=5786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}