{"id":5786,"date":"2025-12-01T14:14:31","date_gmt":"2025-12-01T11:14:31","guid":{"rendered":"https:\/\/track.com.tr\/servis-saglayicilar-icin-dijital-olgunluk-anketi\/"},"modified":"2026-01-21T14:33:27","modified_gmt":"2026-01-21T11:33:27","slug":"servis-saglayicilar-icin-dijital-olgunluk-anketi","status":"publish","type":"page","link":"https:\/\/track.com.tr\/en\/digital-maturity-survey-for-service-providers\/","title":{"rendered":"Digital Maturity Survey for Service Providers"},"content":{"rendered":"<style id=\"wpforms-css-vars-5787-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2\">\n\t\t\t\t#wpforms-5787.wpforms-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-9a12246a-03de-4d5b-8ce5-74ff2ae804a2 wpforms-render-modern\" id=\"wpforms-5787\"><form id=\"wpforms-form-5787\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"5787\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/5786\" data-token=\"f378fd618e8044f1c0644f781775a5f2\" data-token-time=\"1776189564\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-5787-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_2\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-5787-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-5787-field_2-error\" required><\/div><div id=\"wpforms-5787-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_3\">E-mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-5787-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" spellcheck=\"false\" aria-errormessage=\"wpforms-5787-field_3-error\" required><\/div><div id=\"wpforms-5787-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_4\">Company Name<\/label><input type=\"text\" id=\"wpforms-5787-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-5787-field_4-error\" aria-describedby=\"wpforms-5787-field_4-description\" ><div id=\"wpforms-5787-field_4-description\" class=\"wpforms-field-description\">This survey measures your company&#8217;s capabilities in managing Customer Relationships, Recurring Revenue Models, and Service Contracts. (Scoring for Response Options: 1 = Never\/Manual, 5 = Fully\/Integrated)<\/div><\/div>\t\t<div id=\"wpforms-5787-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-5787-field_1\" >inventory and operations<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-5787-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-5787-field_6-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_6\">Section A: Resource, Project, and Contract Management <\/label><textarea id=\"wpforms-5787-field_6\" class=\"wpforms-field-small\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-5787-field_6-error\" aria-describedby=\"wpforms-5787-field_6-description\" ><\/textarea><div id=\"wpforms-5787-field_6-description\" class=\"wpforms-field-description\">This section measures the planning of human resources required for service delivery and the associated financial controls.<\/div><\/div><div id=\"wpforms-5787-field_5-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"5\"><fieldset><legend class=\"wpforms-field-label\">A1. Is Resource Planning (personnel assignment) performed automatically, taking into account employees&#039; current competencies, certifications, and project workload? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_5\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_1\" name=\"wpforms[fields][5]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_5_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_2\" name=\"wpforms[fields][5]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_5_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_3\" name=\"wpforms[fields][5]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_5_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_4\" name=\"wpforms[fields][5]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_5_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_5_5\" name=\"wpforms[fields][5]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_5_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_5_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_7-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"7\"><fieldset><legend class=\"wpforms-field-label\">A2. Are project\/contract labor costs compared against the budget to track real time profit\/loss status and variances instantaneously? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_7\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_1\" name=\"wpforms[fields][7]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_7_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_2\" name=\"wpforms[fields][7]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_7_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_3\" name=\"wpforms[fields][7]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_7_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_4\" name=\"wpforms[fields][7]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_7_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_7_5\" name=\"wpforms[fields][7]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_7_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_7_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_8-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"8\"><fieldset><legend class=\"wpforms-field-label\">A3. Are customer contract renewal dates, price escalations, and discount conditions managed within a centralized system, and are automated alerts provided? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_1\" name=\"wpforms[fields][8]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_8_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_2\" name=\"wpforms[fields][8]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_8_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_3\" name=\"wpforms[fields][8]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_8_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_4\" name=\"wpforms[fields][8]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_8_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_8_5\" name=\"wpforms[fields][8]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_8_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_8_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_9-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">A4. Is revenue generated from project and service contracts automatically recognized in the Accounting (Finance) system according to the correct timing and method (e.g., IFRS 15)? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_1\" name=\"wpforms[fields][9]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_2\" name=\"wpforms[fields][9]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_9_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_3\" name=\"wpforms[fields][9]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_9_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_4\" name=\"wpforms[fields][9]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_9_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_9_5\" name=\"wpforms[fields][9]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_9_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_9_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_10-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"10\"><fieldset><legend class=\"wpforms-field-label\">A5. During the quoting\/bidding phase, can the estimated costs and availability of the resources to be assigned to the project be viewed in real-time? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_10\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_1\" name=\"wpforms[fields][10]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_10_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_2\" name=\"wpforms[fields][10]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_10_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_3\" name=\"wpforms[fields][10]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_10_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_4\" name=\"wpforms[fields][10]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_10_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_10_5\" name=\"wpforms[fields][10]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_10_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_10_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_11-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_11\">Section B: Service Delivery and SLA Monitoring<\/label><textarea id=\"wpforms-5787-field_11\" class=\"wpforms-field-small\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-5787-field_11-error\" aria-describedby=\"wpforms-5787-field_11-description\" ><\/textarea><div id=\"wpforms-5787-field_11-description\" class=\"wpforms-field-description\">This section measures service quality, compliance with Service Level Agreements (SLAs), and process efficiency.<\/div><\/div><div id=\"wpforms-5787-field_12-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"12\"><fieldset><legend class=\"wpforms-field-label\">B1. Is the SLA (Resolution Time) performance for all customer requests (Helpdesk, Incident Reports) automatically measured and reported? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_1\" name=\"wpforms[fields][12]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_12_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_2\" name=\"wpforms[fields][12]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_12_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_3\" name=\"wpforms[fields][12]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_12_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_4\" name=\"wpforms[fields][12]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_12_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_12_5\" name=\"wpforms[fields][12]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_12_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_12_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_13-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"13\"><fieldset><legend class=\"wpforms-field-label\">B2. Can field technicians or consultants start and complete work orders on their mobile devices at the service location (on-site) and obtain digital customer approval? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_13\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_1\" name=\"wpforms[fields][13]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_13_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_2\" name=\"wpforms[fields][13]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_13_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_3\" name=\"wpforms[fields][13]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_13_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_4\" name=\"wpforms[fields][13]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_13_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_13_5\" name=\"wpforms[fields][13]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_13_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_13_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_14-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"14\"><fieldset><legend class=\"wpforms-field-label\">B3. For recurring services (e.g., monthly maintenance, license renewals), is billing executed automatically based on defined periods and conditions? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_14\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_1\" name=\"wpforms[fields][14]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_14_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_2\" name=\"wpforms[fields][14]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_14_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_3\" name=\"wpforms[fields][14]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_14_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_4\" name=\"wpforms[fields][14]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_14_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_14_5\" name=\"wpforms[fields][14]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_14_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_14_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_15-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"15\"><fieldset><legend class=\"wpforms-field-label\">B4. Is the transition of a service from one phase to another, or its final closure, enforced by the system only after all necessary quality and documentation checks are completed? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_15\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_1\" name=\"wpforms[fields][15]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_15_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_2\" name=\"wpforms[fields][15]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_15_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_3\" name=\"wpforms[fields][15]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_15_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_4\" name=\"wpforms[fields][15]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_15_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_15_5\" name=\"wpforms[fields][15]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_15_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_15_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_16-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"16\"><fieldset><legend class=\"wpforms-field-label\">B5. Are customer complaints and service satisfaction data automatically linked to the specific project\/contract record where the service was provided? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_16\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_1\" name=\"wpforms[fields][16]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_16_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_2\" name=\"wpforms[fields][16]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_16_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_3\" name=\"wpforms[fields][16]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_16_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_4\" name=\"wpforms[fields][16]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_16_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_16_5\" name=\"wpforms[fields][16]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_16_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_16_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_17-container\" class=\"wpforms-field wpforms-field-textarea wpforms-info-text\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-5787-field_17\">Section C: Asset\/Equipment and Financial Asset Management<\/label><textarea id=\"wpforms-5787-field_17\" class=\"wpforms-field-small\" name=\"wpforms[fields][17]\" aria-errormessage=\"wpforms-5787-field_17-error\" aria-describedby=\"wpforms-5787-field_17-description\" ><\/textarea><div id=\"wpforms-5787-field_17-description\" class=\"wpforms-field-description\">This section measures the management of equipment tied to the services provided and the administration of post-service processes.<\/div><\/div><div id=\"wpforms-5787-field_18-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"18\"><fieldset><legend class=\"wpforms-field-label\">C1. Is the inventory and history of equipment (hardware, servers, software licenses) belonging to the customer or used for the service tracked in a centralized system? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_18\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_1\" name=\"wpforms[fields][18]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_18_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_2\" name=\"wpforms[fields][18]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_18_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_3\" name=\"wpforms[fields][18]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_18_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_4\" name=\"wpforms[fields][18]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_18_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_18_5\" name=\"wpforms[fields][18]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_18_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_18_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_19-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"19\"><fieldset><legend class=\"wpforms-field-label\">C2. Can field technicians view the stock status of spare parts or licenses used for service operations in real-time via mobile devices? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_19\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_1\" name=\"wpforms[fields][19]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_19_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_2\" name=\"wpforms[fields][19]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_19_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_3\" name=\"wpforms[fields][19]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_19_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_4\" name=\"wpforms[fields][19]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_19_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_19_5\" name=\"wpforms[fields][19]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_19_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_19_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_20-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"20\"><fieldset><legend class=\"wpforms-field-label\">C3. Are the processes for decommissioning and disposing of assets (hardware\/equipment) that have reached the end of their contract or have malfunctioned managed within the system? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_20\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_1\" name=\"wpforms[fields][20]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_20_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_2\" name=\"wpforms[fields][20]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_20_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_3\" name=\"wpforms[fields][20]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_20_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_4\" name=\"wpforms[fields][20]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_20_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_20_5\" name=\"wpforms[fields][20]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_20_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_20_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_21-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"21\"><fieldset><legend class=\"wpforms-field-label\">C5. Are employees&#039; travel expenses integrated into the system on a project\/contract and task basis through automated approval processes? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_21\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_1\" name=\"wpforms[fields][21]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_21_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_2\" name=\"wpforms[fields][21]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_21_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_3\" name=\"wpforms[fields][21]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_21_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_4\" name=\"wpforms[fields][21]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_21_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_21_5\" name=\"wpforms[fields][21]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_21_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_21_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-5787-field_22-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-fourths star-rating wpforms-list-inline\" data-field-id=\"22\"><fieldset><legend class=\"wpforms-field-label\">C5. Are the legal labeling, ingredients, and allergen information of your products automatically managed and controlled according to the regulations of the exporting country? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-5787-field_22\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_1\" name=\"wpforms[fields][22]\" value=\"1\" aria-errormessage=\"wpforms-5787-field_22_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_1\">1<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_2\" name=\"wpforms[fields][22]\" value=\"2\" aria-errormessage=\"wpforms-5787-field_22_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_2\">2<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_3\" name=\"wpforms[fields][22]\" value=\"3\" aria-errormessage=\"wpforms-5787-field_22_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_3\">3<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_4\" name=\"wpforms[fields][22]\" value=\"4\" aria-errormessage=\"wpforms-5787-field_22_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_4\">4<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-5787-field_22_5\" name=\"wpforms[fields][22]\" value=\"5\" aria-errormessage=\"wpforms-5787-field_22_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-5787-field_22_5\">5<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-5787-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-5787-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-5787-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"5787\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-5787\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/track.com.tr\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-5786","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/comments?post=5786"}],"version-history":[{"count":1,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\/revisions"}],"predecessor-version":[{"id":5790,"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/pages\/5786\/revisions\/5790"}],"wp:attachment":[{"href":"https:\/\/track.com.tr\/en\/wp-json\/wp\/v2\/media?parent=5786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}