- Identify the source of conflict
- Seek common ground
- Explore options and alternatives
- Agree on a plan of action
- Follow up and evaluate
1. Identify the source of conflict
The first step to resolving a conflict is to understand its root cause and the perspectives of the parties involved. Is the conflict due to miscommunication, misunderstanding, differing expectations, or conflicting interests? Try to clarify the facts, the goals, and the values of each side, and avoid making assumptions or judgments. Listen actively and empathically to the other party, and acknowledge their feelings and concerns.
2. Seek common ground
Once you have identified the source of conflict, try to find areas of agreement or shared interests that can serve as a basis for negotiation. For example, you may both value the quality and integrity of the research, the reputation and impact of the publication, or the benefits and risks of the collaboration. Focus on the problem, not the person, and avoid personal attacks or blame. Use positive and respectful language, and express your appreciation for the other party’s contributions and efforts.
3. Explore options and alternatives
After finding common ground, you can explore possible solutions or alternatives that can satisfy both parties’ needs and interests. Be creative and flexible, and consider the pros and cons of each option. Try to generate multiple options, and avoid being attached to a single one. You can also seek input from a third party, such as a mediator, a mentor, or a colleague, who can offer an impartial and constructive perspective. Be willing to compromise and make concessions, but also be clear about your boundaries and principles.
4. Agree on a plan of action
When you have reached a mutually acceptable solution or alternative, you should agree on a plan of action that specifies the roles, responsibilities, and expectations of each party. The plan should be clear, concrete, and realistic, and include a timeline, a budget, and a contingency plan. You should also document the agreement in writing, and communicate it to all relevant stakeholders, such as co-authors, supervisors, funders, or publishers. The agreement should be reviewed and revised periodically, and any changes or issues should be reported and resolved promptly.
5. Follow up and evaluate
The final step to resolving a conflict is to follow up and evaluate the implementation and outcomes of the plan of action. You should monitor the progress and performance of the plan, and provide feedback and support to the other party. You should also celebrate the achievements and successes of the collaboration, and acknowledge the challenges and difficulties. You should also reflect on the lessons learned from the conflict, and how you can improve your communication, collaboration, and conflict resolution skills in the future.
