- Define the scope and objectives
- Assess the impact and risks
- Develop a change plan and timeline
- Communicate and train effectively
- Engage and support stakeholders
- Evaluate and review the change
1. Define the scope and objectives
Herhangi bir ERP değişim yönetimi projesindeki ilk adım, değişimin kapsamını ve hedeflerini tanımlamaktır. Yeni veya geliştirilen ERP sisteminin beklenen faydaları ve sonuçları nelerdir? Bu sistem mevcut süreçleri, iş akışlarını ve her bir lokasyonun rollerini nasıl etkileyecektir? Ayrıca, bu değişim genel iş stratejisi ve vizyonuyla nasıl uyumlu olacak? Bu soruları yanıtlayarak, değişim için net ve gerçekçi bir kapsam ve hedefler belirleyebilir ve bunları tüm paydaşlara iletebilirsiniz.
2. Assess the impact and risks
The next step is to assess the impact and risks of the change on each location. How will the change affect the performance, productivity, and satisfaction of the employees and customers? What are the potential barriers, challenges, and issues that might arise during the change process? How will you measure and monitor the progress and results of the change? By conducting a thorough impact and risk assessment, you can identify the gaps and needs of each location and plan accordingly.
3. Develop a change plan and timeline
The third step is to develop a change plan and timeline that outlines the tasks, responsibilities, and resources required for the change. The change plan should include the following elements: the scope and objectives of the change, the impact and risk assessment, the communication and training strategy, the stakeholder engagement and feedback mechanism, the change readiness and adoption criteria, and the change evaluation and review process. The change timeline should specify the milestones, deadlines, and deliverables for each phase of the change. The change plan and timeline should be flexible and adaptable to accommodate the different needs and preferences of each location.
4. Communicate and train effectively
The fourth step is to communicate and train effectively across all the locations. Communication and training are crucial for ensuring that everyone understands the purpose, benefits, and expectations of the change, as well as the roles and responsibilities they have to play. Communication and training should be consistent, clear, and timely, using various channels and formats to reach different audiences and learning styles. Communication and training should also be interactive, engaging, and feedback-oriented, allowing for questions, concerns, and suggestions to be addressed and resolved.
5 Engage and support stakeholders
The fifth step is to engage and support stakeholders throughout the change process. Stakeholders are anyone who is affected by or has an interest in the change, such as employees, customers, suppliers, partners, managers, and leaders. Engaging and supporting stakeholders means involving them in the planning, decision-making, and implementation of the change, as well as providing them with the necessary tools, resources, and guidance to cope with the change. Engaging and supporting stakeholders also means recognizing and rewarding their contributions, achievements, and feedback, as well as addressing and resolving any issues or conflicts that might arise.
6 Evaluate and review the change
The final step is to evaluate and review the change and its outcomes across all the locations. Evaluation and review are important for measuring and demonstrating the success and impact of the change, as well as identifying and learning from the challenges and opportunities that emerged during the change process. Evaluation and review should be based on the objectives, criteria, and indicators that were defined in the change plan and timeline, using various methods and sources of data to collect and analyze the results. Evaluation and review should also be used to celebrate and share the best practices, lessons learned, and recommendations for future changes.
SOURCE: https://www.linkedin.com/advice/3/what-best-strategies-managing-erp-change-management-ypoqe.
