- Myth : ERP performance is only about speed and uptime
- Myth : ERP performance measurement is a one-time project
- Myth : ERP performance measurement is only for IT
- Myth : ERP performance measurement is the same for all ERP systems
- Myth : ERP performance measurement is easy and straightforward
1. Myth : ERP performance is only about speed and uptime
One of the most common misconceptions about ERP performance measurement is that it is only about how fast and reliable the system is. While speed and uptime are important indicators of ERP performance, they are not the only ones. ERP performance also includes factors such as user satisfaction, business value, data quality, security, scalability, and functionality. These factors reflect how well the ERP system supports the business goals and needs of the organization and its stakeholders. Therefore, ERP performance measurement should not only focus on technical aspects, but also on business outcomes and user feedback.
2. Myth : ERP performance measurement is a one-time project
Another common misconception about ERP performance measurement is that it is a one-time project that is done after the ERP implementation or upgrade. However, ERP performance measurement is not a static or isolated activity, but a continuous and dynamic process that requires regular monitoring, analysis, and improvement. ERP performance measurement should be aligned with the strategic objectives and priorities of the organization and adapt to the changing business environment and user expectations. Moreover, ERP performance measurement should involve collaboration and communication among different stakeholders, such as IT, business, and end-users, to ensure that the ERP system delivers value and meets their needs.
3. Myth : ERP performance measurement is only for IT
A third common misconception about ERP performance measurement is that it is only for IT professionals and managers. However, ERP performance measurement is not only a technical responsibility, but also a business and organizational one. ERP performance measurement affects and is affected by the business processes, workflows, policies, and culture of the organization. Therefore, ERP performance measurement should not be done in isolation, but in integration with the business strategy and vision of the organization. Furthermore, ERP performance measurement should not be limited to IT metrics, but also include business metrics, such as revenue, cost, customer satisfaction, and productivity.
4. Myth : ERP performance measurement is the same for all ERP systems
A fourth common misconception about ERP performance measurement is that it is the same for all ERP systems and organizations. However, ERP performance measurement is not a one-size-fits-all approach, but a customized and contextualized one. ERP performance measurement should take into account the specific characteristics and requirements of the ERP system and the organization, such as the size, scope, complexity, industry, and goals. Therefore, ERP performance measurement should not be based on generic or standardized benchmarks, but on relevant and realistic targets and indicators that reflect the unique situation and needs of the ERP system and the organization.
5 Myth : ERP performance measurement is easy and straightforward
A fifth common misconception about ERP performance measurement is that it is easy and straightforward. However, ERP performance measurement is not a simple or linear task, but a complex and challenging one. ERP performance measurement involves collecting, analyzing, and interpreting large amounts of data from various sources and perspectives, such as the ERP system, the business processes, the users, and the external environment. ERP performance measurement also requires identifying, prioritizing, and implementing appropriate actions and improvements to enhance the ERP system and its value. Therefore, ERP performance measurement is not a trivial or effortless activity, but a critical and strategic one that requires planning, skills, tools, and resources.
SOURCE: https://www.linkedin.com/advice/0/what-most-common-misconceptions-erp-performance-8x5pc