Since its inception, documentation for software system users has been known as “help”. Fast-forward to today, when software companies now provide a wide range of user education material, including documentation, across various media, it is still important to think of this offering as help. Visualize your user education offering as the guiding hand extended by
1. Understand the basics Before you dive into the details of ERP, you need to have a clear understanding of the core concepts and principles of this system. You should learn what ERP is, why it is important, how it works, what are the main components and modules, what are the benefits and challenges of
Even with the call to return to the office, distributed teams have continued to grow in the past couple of years thanks to the growth of remote and hybrid working. The trend towards distributed teams is expected to continue, with experts predicting that by 2025, 70% of the workforce will be working remotely at least five days
Are you constantly troubleshooting, coding, and developing new systems? If so, you’re not alone – the IT industry is essential to the success of many organizations, and IT teams are often the backbone of these operations. However, the high-pressure, fast-paced nature of IT work can take its toll on even the most dedicated and passionate
1. Establish clear expectations Before starting the ERP implementation, you and your client should agree on the scope, timeline, budget, roles, and responsibilities of the project. You should also set realistic and measurable goals and deliverables, and communicate them clearly to all stakeholders. By establishing clear expectations, you can avoid confusion, frustration, and conflict during
With Enterprise Service Management (ESM), organizations can streamline their service delivery processes, improve customer satisfaction, and foster a culture of collaboration and continuous improvement. This blog will explore how using a people-centered approach and utilizing ESM businesses can achieve higher levels of operational efficiency, customer loyalty, and overall business success. Understanding Enterprise Service Management (ESM)
While it might not always make headlines, the manufacturing sector remains the unsung hero of the global economy, quietly weaving together the fabric of modern civilization. The manufacturing sector is not just surviving; it’s thriving and evolving in ways that are reshaping our world. Consider this: according to the World Bank, in 2021, manufacturing contributed 16.6%
1. Benefits of ERP CI ERP CI can bring many benefits to an organization, such as increased performance and reliability, enhanced functionality and usability, and greater alignment and agility. Regular testing, fixing, and optimization of the ERP system can ensure it runs smoothly and efficiently, without errors or downtime, improving productivity and satisfaction of employees
Today’s theaters of warfare are more connected than ever, with an increasing number of interlinked devices and data streams providing real-time data about force readiness, soldiers, and equipment that is critical to combat zones. For mission success, defense forces must ensure they successfully harness this data deluge and transform data into actionable strategic insights. A
The industry is experiencing a rapid transformation, evolving to an intelligent, sustainable business model while maintaining existing services to communities and partners. As discussed at a recent webinar facilitated by IDC, it’s an exciting time. Never before has technology served as such an important enabler as utilities digitally transform to accommodate the new order. The data
