In today’s fast-paced business landscape, field service organizations are under mounting pressure to adopt advanced technologies. These innovations promise significant benefits, including enhanced competitiveness, improved customer service, and reduced operational costs. However, despite these advantages, many companies face obstacles when implementing field service technology. The two major roadblocks are budget constraints and a lack of
Ever heard of March Madness? You should have – IFS gets involved every year in this month’s Basketball madness. Tue, Mar 14, 2023, through to Mon, Apr 3, 2023, a series of intense tournaments across the US will air on local and national TV-networks and be viewed by millions of fans across all States. The
In the world of asset management acronyms—CMMS, EAM, APM—the approach that can most profoundly influence your organization but is least likely to be in place already is APM, or asset performance management. It has taken time for the asset management profession, the people who practice it, and the technology that supports it to come together
Have you ever faced any difficulty understanding your user’s expectations and pain points? If the answer is yes, you are not alone. Most designers face similar kinds of problems when they are first introduced to a new domain. When I first joined IFS in 2021, the most difficult challenge was to understand the user and
In a recent webinar, Marne Martin, the Chief Strategy Officer at IFS, explored Service Life Cycle Management and why it should be a priority for manufacturing organizations looking to revolutionize their service strategies. From holistic approaches to outcomes-based service, unified data, connected experiences, product-service integration, and sustainability, Marne explores strategies you can embrace the future
In life, change is often the only constant, and sometimes, it can be the catalyst for discovering new passions and unexpected paths. I worked for a few years as a process engineer in the manufacturing sector, but my curiosity about technology continued to grow. When the opportunity came to work at IFS, which seamlessly blended
What is digital transformation? Digital transformation is a buzzword that has been in circulation for quite some time now and something we’re all too familiar with. Digital transformation refers to the process of utilizing digital technologies to fundamentally change the way a business operates. The aim is to improve efficiency, customer experience, and productivity. In today’s fast-paced
As AI technology continues to evolve, it is clear that conversational AI will play an increasingly significant role in our daily lives. Chatbots, virtual assistants, and other forms of conversational AI are already being used to streamline customer service, personalize marketing efforts, and even provide mental health support. But what does the future hold for
Why is digital transformation so difficult? Digital transformation… the phrase that evokes images of streamlined processes, increased efficiency, and a technological utopia. Yet, for many organizations, the reality of embarking on this journey can be far from smooth sailing. So, why is digital transformation so difficult? Let’s dive into some factors that make this endeavor
Asset management has always been an important tool for helping organizations meet revenue, production, and profitability targets. In this digital world, it has become essential. In a recent IDC Future Enterprise and Resiliency Survey, wave 2, March 2023, 49% of organizations said they are still digitally transforming, and 51% said they are now running a
