Employee Service Management is a comprehensive strategy that goes beyond the traditional paradigms of HR and IT Service Management (ITSM). ESM is not confined to a single department or domain. It’s a concept that aims to reimagine the entire ecosystem of employee services. No longer is it just about addressing HR concerns or fixing IT issues. It’s
Since the beginning of Covid-19 pandemic in 2020, traditional Work-From-Office culture has been replaced with the new normal Work-From-Home. With the reduction of pandemic criticality, companies have made a choice out of three options: started work-from-office again, continued work-from-home or introduced a hybrid approach. Out of these options almost two options include the work-from-home approach
1. Assess the gaps Before you start the ERP project, you need to assess the gaps between your current and desired state of business operations. This means identifying the strengths and weaknesses of your existing systems, processes, and data, and how they align with your strategic goals and the ERP system’s capabilities. You also need
It’s time for the manufacturing industry to take a bold step towards a sustainable future. The old ways of production just won’t cut it anymore. In order to thrive in the long run, change is not only necessary, it’s essential. Based on the latest research from IDC, this blog aims to explore the ways in
With breakthroughs in AI using deep learning and transformer models over the past decade the hype is at its peak! There will undoubtedly be a correction in expectation but there is something different this time. I call it “AI prevalence”. When Google’s search engine launched in 1998, only a few recognized its disruptive potential for
Define your goals and objectives Before you start any project, you need to have a clear vision of what you want to achieve and why. This will help you align your actions with your strategy and measure your results. You can use ERP software to define your project goals and objectives, as well as the
As one of the most respected companies in the Fortune 250, Exelon is the largest energy delivery company in North America. With an obsession to deliver great service to customers, Exelon is always looking at ways it can evolve and improve. Speaking at a recent Utilities industry event, Rob Biagiotti, VP Assets and Core System Projects at
What impact will Artificial Intelligence (AI) have on such a traditional industry as Construction and Engineering? Early indicators show the impact could potentially revolutionize the industry, making it smarter as well as more automated, efficient and sustainable. In this blog article, we will discuss the current use of AI technology by construction and engineering companies
The “The customer is always right” slogan originated in retail and has dominated our society for more than 100 years. Users, on the other hand, were often blamed for not being knowledgeable enough to use the system or the product the way it was intended. It is a bit unfair, don’t you think? At IFS, we
1. Assess the situation The first step is to identify the root causes of the lack of confidence in your project. Is it due to technical issues, scope creep, budget overruns, missed deadlines, stakeholder resistance, or poor communication? You need to gather feedback from your team, sponsors, users, and vendors to understand their perspectives and
