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Philosophers have been thinking about knowledge for millennia. Epistemology—the theory of knowledge—goes back at least two centuries. Organizations have been thinking about and talking about knowledge management for two decades. Most organizations know they should be making better use of knowledge.  Knowledge Fuels Productivity  People have an inherent understanding that knowledge is valuable to an organization; knowledge is the foundation of competency—and competency is necessary to get things done. To perform a task and achieve an

IT Asset Management (ITAM) is the process of overseeing the complete lifecycle of an organization’s IT assets. IT Asset Management (ITAM) is the process of overseeing the complete lifecycle of an organization’s IT assets. This starts from the planning, to procurement and maintenance, up until disposal. The aim is to extract the maximum value from

1. Benefits of digital transformation Digital transformation can offer many advantages for your organization, such as increased innovation and competitiveness by leveraging new technologies and business models, improved operational efficiency and agility by automating processes, streamlining workflows, and optimizing resources, and enhanced customer experience and loyalty by using data and analytics, personalization, and omnichannel communication.

Increased EU defence investment means Europe’s Defence Industrial Base must get ready for change According to NATO, the Russia-Ukraine war has underscored the need for the European continent to stand ready to take greater care of its own security. Germany’s Defence Minister Boris Pistorius recently indicated that even a defence budget of 3% of GDP

Konica Minolta Business Solutions provides a variety of solutions for the connected workplace, with a team of 750 field service engineers supporting 430,000 customers across Europe and more than 1.1 billion prints per month. The company has kept pace with change as workplaces have moved from entirely paper-based to hybrid paper/digital ecosystems and is keeping

1. Assess Needs To begin, you must thoroughly assess the organization’s needs. Engage with stakeholders to understand the motivations behind the change and the desired outcomes. Evaluate the current state of the organization to identify gaps between where they are and where they need to be. This assessment should be comprehensive, considering all aspects of

ITSM (IT Service Management) refers to the complete process of delivering IT services to end-users, ensuring they align with an organization’s key business goals and provide great value to customers. Some of the related tasks revolves around optimizing IT processes, maintaining service availability, and enhancing the customer experience. As our world becomes more digitalized, it’s

With the decentralization of the energy grid and the rise of the energy prosumer, asset management is even more challenging for utility companies that are already swamped by operational data and a lack of actionable intelligence. Today, there is an increased reliance on utility companies. To better manage operations and transition to sustainable practices, many

1. Align learning with strategy One of the first steps to overcome barriers to organizational learning is to align your learning initiatives with your organizational strategy. This means that you should identify the knowledge gaps, skills needs, and performance indicators that support your vision, mission, and objectives. By doing so, you can ensure that your

The construction industry is a key pillar of Australia’s economy. Previously contributing around 8-9 per cent of our GDP and employing over 1.3 million Australians, the industry has been suffering because of skyrocketing operating costs, severe labor shortages and growing skills gaps. These pitfalls continue to apply pressure to project timelines, resulting in increasing financial