- Cloud-based ERP
- Artificial intelligence and machine learning
- Mobile and voice-enabled ERP
- Social media and chatbot integration
- Blockchain and IoT integration
- Customization and personalization
1. Cloud-based ERP
One of the most innovative features of ERP software is the ability to access it from anywhere, anytime, and on any device. Cloud-based ERP software eliminates the need for costly and complex hardware, software, and maintenance. It also enables you to collaborate with your team, customers, and partners in real time, share data and documents, and integrate with other cloud applications. Cloud-based ERP software can also scale up or down according to your business needs and provide enhanced security and backup.
2. Artificial intelligence and machine learning
Another innovative feature of ERP software is the use of artificial intelligence and machine learning to automate and optimize your sales process. AI and ML can help you analyze your customer data, behavior, and preferences, and provide you with insights and recommendations on how to improve your sales performance, cross-sell and upsell opportunities, and customer satisfaction. AI and ML can also help you generate accurate forecasts, optimize your pricing and inventory, and detect and prevent fraud and errors.
3. Mobile and voice-enabled ERP
A third innovative feature of ERP software is the ability to access and interact with it using your mobile device and voice commands. Mobile and voice-enabled ERP software can help you improve your productivity and convenience, as you can access your data and perform tasks on the go, without relying on a keyboard or mouse. You can also use voice assistants to ask questions, get answers, and execute actions using natural language. Mobile and voice-enabled ERP software can also enhance your customer service, as you can respond to inquiries, requests, and complaints faster and more effectively.
4. Social media and chatbot integration
A fourth innovative feature of ERP software is the integration with social media platforms and chatbots. Social media and chatbot integration can help you expand your reach and engagement with your customers, prospects, and influencers. You can use social media to monitor and analyze your brand reputation, customer feedback, and market trends, and use chatbots to provide automated and personalized responses, guidance, and support. Social media and chatbot integration can also help you generate leads, nurture relationships, and increase conversions.
5. Blockchain and IoT integration
A fifth innovative feature of ERP software is the integration with blockchain and IoT technologies. Blockchain and IoT integration can help you improve your transparency, traceability, and security of your transactions, data, and assets. You can use blockchain to create and verify digital contracts, records, and identities, and use IoT to connect and monitor your devices, sensors, and machines. Blockchain and IoT integration can also help you optimize your supply chain, inventory, and logistics, and reduce costs, risks, and errors.
6. Customization and personalization
A sixth innovative feature of ERP software is the ability to customize and personalize it according to your specific business needs and preferences. Customization and personalization can help you tailor your ERP software to your industry, niche, and customer segments, and provide you with the features, functions, and interfaces that suit your workflows, goals, and challenges. Customization and personalization can also help you improve your user experience, satisfaction, and loyalty, and differentiate yourself from your competitors.
SOURCE: https://www.linkedin.com/advice/1/what-most-innovative-erp-software-features-technical-mnptc
