As technology continues to play an integral role in business operations, tech talent is undoubtedly sought-after across industries. It’s not only the tech companies that are realizing the value of these technical IT skills, but non-tech companies have been seeking people to tackle their IT challenges. With tech talent shortage as the most cited barrier to
In the ever-evolving landscape of sustainability regulations, the European Commission’s recent “Omnibus” package introduces significant amendments to the Corporate Sustainability Reporting Directive (CSRD), EU Taxonomy and Corporate Sustainability Due Diligence Directive (CSDDD). These changes aim to streamline reporting requirements, reduce administrative burdens, and enhance the competitiveness of EU companies. Let’s explore these changes and their potential impact on
1. Prioritize Tasks As a project manager, your to-do list can seem endless, but not every task carries the same weight. Prioritizing tasks based on urgency and importance helps you focus on what truly matters. Use tools like the Eisenhower Matrix to categorize tasks into four quadrants: urgent and important, important but not urgent, urgent
Are you looking to expand enterprise service management (ESM) capabilities in your business? As companies sought solutions to their most pressing challenges through technology, advancements in the space made way for tools that are easy to deploy and require minimal coding expertise. Luckily, these developments are present in the ITSM/ESM space, too, enabling organizations to quickly
What is Knowledge Management? Knowledge management is the process of gathering, organizing, analyzing, and distributing knowledge across an organization to make information accessible to employees and improve organizational performance. This ITIL process focuses on getting information across to the right people at the right time in the right format to help them complete the tasks they need
1. AI Basics Artificial Intelligence, or AI, is a branch of computer science that aims to create machines capable of intelligent behavior. At its core, AI involves algorithms, which are sets of rules or instructions that computers follow to solve problems. By understanding the basics of how AI operates, you can start to identify tasks
Ensuring data is protected and secured is a given, but actually doing so can be a daunting challenge. As cyberattacks and data breaches become more sophisticated and advanced, how can you ensure you have the right practices in place? In this article, we’ll go over some of the best actions you can take to ensure
AIOps’ importance in the ITSM/ITOM space grows daily, as it makes a significant impact in improving service assurance. It continues to develop its growth and influence on the IT Operations Management market, with a projected market size to be around $2.1 billion by 2025, according to Gartner. As organizations increasingly take interest in incorporating AIOps in their IT operations,
1. Project Vision Communicating the project vision sets the stage for what you aim to achieve. This is where you articulate the goals and objectives of your research in a way that resonates with every team member. You must paint a clear picture of the desired outcome, so there’s a shared understanding of what success
In the highly regulated and fast-evolving medical device manufacturing industry, managing the entire lifecycle of specialized equipment—from design and manufacturing to service and eventual replacement—is critical. However, when service operations and asset management systems operate in isolation, data silos emerge, fragmenting critical information, slowing decision-making, and hindering collaboration across teams. This not only disrupts operational
