Have you ever faced any difficulty understanding your user’s expectations and pain points? If the answer is yes, you are not alone. Most designers face similar kinds of problems when they are first introduced to a new domain. When I first joined IFS in 2021, the most difficult challenge was to understand the user and
In a recent webinar, Marne Martin, the Chief Strategy Officer at IFS, explored Service Life Cycle Management and why it should be a priority for manufacturing organizations looking to revolutionize their service strategies. From holistic approaches to outcomes-based service, unified data, connected experiences, product-service integration, and sustainability, Marne explores strategies you can embrace the future
In life, change is often the only constant, and sometimes, it can be the catalyst for discovering new passions and unexpected paths. I worked for a few years as a process engineer in the manufacturing sector, but my curiosity about technology continued to grow. When the opportunity came to work at IFS, which seamlessly blended
What is digital transformation? Digital transformation is a buzzword that has been in circulation for quite some time now and something we’re all too familiar with. Digital transformation refers to the process of utilizing digital technologies to fundamentally change the way a business operates. The aim is to improve efficiency, customer experience, and productivity. In today’s fast-paced
As AI technology continues to evolve, it is clear that conversational AI will play an increasingly significant role in our daily lives. Chatbots, virtual assistants, and other forms of conversational AI are already being used to streamline customer service, personalize marketing efforts, and even provide mental health support. But what does the future hold for
Why is digital transformation so difficult? Digital transformation… the phrase that evokes images of streamlined processes, increased efficiency, and a technological utopia. Yet, for many organizations, the reality of embarking on this journey can be far from smooth sailing. So, why is digital transformation so difficult? Let’s dive into some factors that make this endeavor
Asset management has always been an important tool for helping organizations meet revenue, production, and profitability targets. In this digital world, it has become essential. In a recent IDC Future Enterprise and Resiliency Survey, wave 2, March 2023, 49% of organizations said they are still digitally transforming, and 51% said they are now running a
Maintaining strong relationships with our customers is at the heart of everything we do at IFS, and the IFS Champions program was born out of this mindset. Mike Pfarrer, VP of IT at Scope Services, was nominated by his peers and chosen to be an IFS Champion for the great work he is doing, and
We’re excited to share the first twice-yearly update of IFS Cloud. As always, we’re constantly looking for ways to improve our products, and our teams have been hard at work collaborating with our customers and listening to the market to make improvements that will deliver the business value you need. In this blog post, we’ll share a few highlights that will help
Over the past decade, we’ve seen the London Cable Car running regular trips across the Thames from the Royal Docks near Canning Town in the North to the Greenwich Peninsula in the South. It is now firmly established as a familiar part of the London skyline. The attraction, run by Transport for London (TfL), is
